One of the better paragraphs I have read since Macondo:
The Deepwater story shows the fight against complacency is a continuous struggle, not a single battle. An executive at another oil major told me the default setting for safety managers should be “chronic unease”. That’s easy to see if you’re a prison governor or lighthouse-keeper. But it should be part of any executive’s attitude. Constant vigilance against, say, new competition, supply chain disruption, or unforeseen technological change is a must for modern managers.
Nowaday consumer banking possesses rather a poor status.