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Posts Tagged ‘Mark Fleming’

This slide presented by Dr. Mark Fleming during his excellent presentation in Vancouver piqued my interest, so I looked for a bit more information.  I found this interesting observation in a paper by Gonzales and Sawicka:

The role of risk perception is particularly interesting. First, performance in both safety and security settings is well characterized by the “unrocked boat” metaphor: Organizations become accustomed to their apparently safe state, thus misperceiving risk and allowing themselves to drift into regions of greater vulnerability, until (near) accidents temporarily induce greater risk awareness. The resulting pattern is oscillatory, with varying amplitude and typically leading to disaster.

The above quote seems to describe the situation on the Deepwater Horizon. Perhaps there was a sense of invulnerability among some employees (including managers) and finishing the job took precedence over safety.  As Mark Fleming remarked in his presentation, offshore workers know their employer is in business to produce barrels of oil, not barrels of safety.  Concerns about production (or in this case timely suspension of the well) can easily supersede concerns about safety.

A very important paper by James Reason, the person responsible for the “Unrocked Boat” diagram, had this to say:

The same cultural drivers-time pressure, cost-cutting, indifference to hazards and the blinkered pursuit of commercial advantage-act to propel different people down the same error-provoking pathways to suffer the same kinds of accidents. Each organization gets the repeated accidents it deserves. Unless these drivers are changed and the local traps removed, the same accidents will continue to happen.

Reason goes on to recommend a data collection program that is currently absent, at least on an industry-wide basis:

In the absence of sufficient accidents to steer by, the only way to sustain a level of intelligent and respectful wariness is by creating a safety information system that collects, analyzes, and disseminates the knowledge gained from accidents, near misses, and other sources of ‘free lessons.’

I would suggest that another way to sustain wariness is to present information on past accidents and why they can happen again. How many industry employees know what happened at Santa Barbara, Bay Marchand, Main Pass 41, Ixtoc, the Alexander Kielland, Ocean Ranger, Brent B, South Pass 60 B, and even Piper Alpha?

Finally, Reason reaches this critically important and completely relevant conclusion (keep in mind that this paper is 12-years old):

It need not be necessary to suffer a corporate near-death experience before acknowledging the threat of operational dangers-though that does appear to have been the norm in the past. If we understand what comprises an informed culture, we can socially engineer its development. Achieving a safe culture does not have to be akin to a religious conversion-as it is sometimes represented. There is nothing mystical about it. It can be acquired through the day-to-day application of practical down-to-earth measures. Nor is safety culture a single entity. It is made up of a number of interacting elements, or ways of doing, thinking and managing, that have enhanced resistance to operational dangers as their natural by-product.

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Peoples attitudes and opinions have been formed over decades of life and cannot be changed by having a few meetings or giving a few lectures. Mao Tse Tung (from Mark Fleming’s presentation linked below)

Sometimes presentations don’t fulfill the lofty expectations of the audience, particularly when the titles are catchy.  That definitely was not the case with Dr. Mark Fleming’s outstanding presentation at the Vancouver conference.  Mark’s presentation entitled Know where you are going rather than where you have been! A Leaders’ guide to continuous safety performance measurement effectively drove home the safety culture message.  I strongly suggest that you take a close look at the presentation (not yet posted, but I’ll provide a link as soon as it is).

In the meantime, you can look at this excellent paper that Mark prepared for Petroleum Research Atlantic Canada and a presentation he made at the Centre for Occupational Health/Safety. Good, thought provoking stuff for you safety gurus!

 

from Dr. Fleming's presentation linked above

 

You have to love “New ideas present problems” from the Bureaucratic column.  So true.  It’s not that new ideas are not welcome, it’s that bureaucracies (public and private) are incapable of dealing with them and are built with insurmountable barriers that prevent their consideration.

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Firstly, major kudos to the Canadians for organizing a great conference in Vancouver, a wonderful city.  The Newfoundland-Labrador and Nova Scotia Petroleum Boards, and the National Energy Board were outstanding hosts, and Max, Howard, Stuart, Sean, Bharat, and the folks at Venue West did a great job with the arrangements. The International Regulators’ Offshore Safety Conference was a huge success thanks to their efforts.

The international leaders in Vancouver were in full agreement that the key to long term safety achievement is the strength and vitality of the safety culture in the operating companies, contractors, and regulatory organizations.  How is such a culture encouraged and achieved?  As NOPSA CEO Jane Cutler has said “safety culture is what you do when no one is watching.”  Inspections are a necessary regulatory tool, but if they are too frequent they send the message that the government is responsible for safety, and that operators and workers can relax their guard.  As Magne Ognedal (PSA-Norway) has frequently said, safety must be managed by the “owner” of the facility and the risk, with the government holding the owner accountable and insisting on excellence.

Steve Walker, UK HSE chief, said that regulators must encourage a “beyond compliance” culture and serve as catalysts for learning and achievement. Regulators can never be satisfied; they should be negative thinkers searching for the operations, processes, and behaviors that might trigger the next major accident.  Dr. Mark Fleming from St. Mary’s University in Halifax believes that safety culture can in fact be regulated, not in the traditional sense, but by requiring companies to have systems in place for promoting and measuring the organizational culture.

Regulators must also look at their own safety culture.  Are they focused solely on compliance and “command and control,” or are they investigating risks, assessing management programs, and evaluating performance?  Are regulatory employees free to investigate and inquire, or are they mere implementers of management directives?  Are employees rewarded for sustaining the hierarchy or challenging  the status quo?  Are they expected to explain why accidents can’t happen again or figure out how they can?

Much more on these and other Vancouver topics in the near future.

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